Top GDPR-Compliant Analytics Tools: Safeguarding User Privacy in 2023

Using Google Analytics 4 in compliance with the General Data Protection Regulation (GDPR) of the EU can be challenging. Despite GA4 being an improvement over Google's Universal Analytics, it still presents difficulties for companies seeking powerful website analytics that simultaneously comply with the law.

In this article, we will delve into:

• Is Google Analytics GDPR compliant?
• How to make GA4 GDPR compliant
• Privacy-friendly GA4 alternatives
  

Is Google Analytics GDPR Compliant?

Google Analytics is neutral; it is neither compliant nor non-compliant with the GDPR. Its compliance is determined by how you use it.

Google Analytics provides an analytics tool to track visitors on your website and gain insights on their usage patterns. However, it also uses the same personal data to fuel Google's advertising and remarketing tools. Moreover, it transfers personal data to the United States for processing without sufficient safeguards required by the GDPR.

Several data protection agencies in the European Union, including the French CNIL and the Austrian Data Protection Authority, have deemed the personal data transfers of EU citizens to the US by Google as violating the GDPR. The DPAs of Italy, Denmark, Finland, and Norway have followed suit.

On its support pages, Google states that it assists website owners in complying with the GDPR by enabling them to:

• Anonymize IP addresses
• Disable data collection on certain web pages
• Determine data retention periods
• Delete data upon deletion request

There are some important notes to make here:

• Anonymization of IP addresses is enabled in Universal Analytics and is embedded into Google Analytics 4. By anonymizing IP addresses, website owners limit the processing of personal data.
• IP addresses are not the only personally identifiable information that Google processes to provide website traffic analytics. Although the company claims that GA4 is improved in terms of data privacy, improves data ownership, and uses a cookieless measurement of page views, its processing terms mention that the tools also process other categories of personal data such as “online identifiers, including cookie identifiers, internet protocol addresses, and device identifiers; client identifiers”. So, even if you anonymize IP addresses, your GA4 still processes personal information. It means that in Europe you need to serve users with a cookie banner to collect cookie consent for analytics purposes.
• Google does not address international data transfers to the United States at all.

You are the data controller and it is up to you to ensure that you use Google Analytics in compliance with the GDPR.

How to Make Google Analytics 4 GDPR Compliant?

You can make the use of Google Analytics 4 GDPR compliant if you ensure that the personal data transferred to the United States or to the EU-based Google servers are protected in a way that prevents US authorities from interfering with the personal data processed on your behalf.

Standard Contract Clauses are not enough. IP anonymization is not enough either. It does not protect user privacy.

We have a comprehensive article on how to make international data transfer from the EU to the US lawful. It is possible, but not easy.

The simpler way to get web analytics and comply with the EU privacy regulations may be to use Google Analytics alternatives.

What Are Google Analytics Alternatives for GDPR Compliance?

There are many Google Analytics alternatives for GDPR compliance. These alternatives are privacy-friendly, engage in cookieless website analytics, are based in Europe or in adequate countries, and do not store user data.

Here are a few of them:

Fathom Analytics

Fathom Analytics is a simple, privacy-focused website analytics tool. It provides website owners with essential information, like the number of page views and unique visitors, without collecting or storing personal data on the visitors.

Fathom Analytics is compliant with the GDPR simply because it does not process personal data from your website visitors. They only provide aggregated data that can't be used to identify specific individuals. They don't use cookies, so there's no need to display cookie consent banners or worry about cookie laws.

The company is based in Canada, an adequate country, and uses servers in Canada and Europe. As Fathom doesn't store personal data, the location of the analytics data is not critical. However, it's important to note that Fathom has taken steps to ensure its data handling processes are secure.

Matomo

Matomo, formerly known as Piwik, is an open-source web analytics platform. It provides detailed reports on your website's traffic, conversion rates, and more.

Being open-source, Matomo can be self-hosted, giving website owners full control over the data that Matomo collects. It also allows you to store your analytics data on your own servers.

Aside from the web analytics tool, Matomo provides several other privacy-focused tools. However, implementing these tools requires a bit of technical knowledge. It may not be as simple for a portfolio website, an e-commerce store, or a simple content website.

Piwik PRO

Piwik PRO, a Dutch website analytics company, can provide you with a powerful free version and a great privacy-friendly alternative to GA4.

It uses the same open-source software as Matomo.

Piwik PRO tracks user behavior without infringing user privacy through its tag manager. Other features include API integrations, a WordPress plugin, and very detailed metrics.

Its pricing is also attractive since the basic version is free. However, the basic version is not basic at all. It is quite powerful for a free one.

Simple Analytics

Simple Analytics is another website analytics tool that provides you with analytics metrics without the need to obtain user consent. It is based in the United States, but given that it does not collect any personal information, you don’t need to concern yourself with data transfers across the Atlantic.

Among other features, Simple Analytics has a powerful event-tracking tool.

Plausible Analytics

Plausible Analytics' real-time functionality resembles that of GA4, yet it doesn’t process PII, so it easily complies with the GDPR, PECR, CCPA, and other privacy laws.

Plausible is lightweight, which is beneficial for SEO and does not use cookies.